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Terms of Use

Last updated: 5 September 2026

These Terms of Use ("Terms") govern your access to and use of marketsalesbenchmark.com and the Market Sales Benchmark service (together, the "Service"), operated by MSB Data Ltd, a company incorporated in England and Wales under company number 17440655, with its registered office at 9 New North Road, London N1 6JB ("MSB", "we", "us" or "our").

By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

1. Description of the Service

Market Sales Benchmark ("MSB") is an independent benchmark of Financial Markets sales coverage.

Verified respondents submit structured, confidential feedback on the quality of Financial Markets sales coverage they have received across defined asset classes. MSB analyses and aggregates this feedback to produce confidential reports for participating institutions and public institution-level rankings and awards.

The methodology, participation requirements and reporting principles applicable to the benchmark are described in the MSB Methodology available on our website.

2. Eligibility and Verification

The Service is intended for use by verified Financial Markets professionals.

To submit feedback, you must complete MSB's one-time verification process using a professional work email, Bloomberg email or LinkedIn profile. Submissions that cannot be automatically verified may be reviewed manually by the MSB team. We may request additional information where reasonably necessary to verify eligibility and may decline to verify an account where eligibility cannot be established.

You must provide accurate information during registration and verification. You may not create an account using the identity or credentials of another person or organization without authorization.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to notify MSB promptly if you become aware of any unauthorized access to or use of your account.

Each individual respondent may maintain only one MSB account.

4. Submission Rules and Acceptable Use

By submitting feedback to MSB, you agree to comply with the benchmark rules and methodology published on the MSB website. In particular:

MSB applies quality controls designed to identify duplicate submissions, unusual scoring patterns, conflicts of interest and other potential integrity issues.

We may exclude or remove submissions, suspend accounts or take other appropriate action where we reasonably believe these Terms have been breached or the integrity of the benchmark has been compromised.

5. Feedback, Data and Privacy Choices

You retain any rights you may have in the feedback you submit to MSB.

By submitting feedback, you grant MSB a worldwide, royalty-free licence to store, use, process, analyse and aggregate that feedback for the purposes of operating, producing, maintaining and developing the MSB benchmark, reports, rankings and related services.

Your selected privacy option determines how information about you may be displayed in connection with confidential sales-level reporting:

Further information about the processing of personal data and respondent confidentiality is provided in our Privacy Policy.

Individual sales-level results are never published publicly. Confidential sales-level information is made available only to the relevant participating institution in respect of its own sales professionals.

Only aggregated institution-level rankings and awards are made public, subject to the eligibility requirements set out in the MSB Methodology.

6. Methodology Disclaimer

MSB rankings, scores and reports are derived from feedback voluntarily submitted by verified respondents. Feedback reflects respondents' individual experience and professional judgement and is inherently subjective.

MSB applies verification, participation and quality-control procedures designed to support the integrity and consistency of the benchmark. However, respondent feedback is not independently audited against transaction records or otherwise independently verified.

MSB results are provided for benchmarking and informational purposes. They do not constitute investment, financial, legal or other professional advice and should not be relied upon as the sole basis for any investment, employment, commercial or business decision.

MSB does not guarantee that benchmark results represent the views of all market participants or provide a complete assessment of any institution or sales professional. Past benchmark results are not indicative of future rankings or performance.

7. Intellectual Property

The Service and its content, including the MSB methodology, scoring framework, benchmark calculations, aggregated benchmark data, reports, rankings, website design, text, graphics, name and logo, are owned by or licensed to MSB and are protected by applicable intellectual property laws.

Except as expressly permitted by these Terms, you may not reproduce, distribute, sell, license, modify, create derivative works from or commercially exploit MSB reports, benchmark data, methodology or other proprietary content without our prior written consent.

Publicly announced MSB rankings and awards may be accurately referenced by institutions and other third parties for legitimate informational and promotional purposes, provided that such references are not misleading, do not alter the published result and do not imply any endorsement by MSB beyond the ranking or award actually published.

The MSB name, logo and other brand elements may not be used in a manner that falsely suggests sponsorship, endorsement or affiliation with MSB.

8. Confidential Reports and Permitted Use

Confidential sales-level reports and other non-public MSB materials made available to participating institutions are provided for their internal business use.

Participating institutions may share such information internally with employees and functions for whom access is reasonably relevant, including management, sales leadership and other appropriate internal stakeholders.

Confidential MSB reports and non-public sales-level information must not be published, distributed externally, sold or otherwise made available to unauthorized third parties without MSB's prior written consent.

Nothing in this section prevents an institution from using insights derived from its confidential MSB reports for legitimate internal management, service improvement or professional development purposes.

9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis.

To the extent permitted by applicable law, MSB makes no guarantee that the Service will be uninterrupted, continuously available or free from technical errors.

Nothing in these Terms excludes any warranty, right or protection that cannot lawfully be excluded under applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MSB shall not be liable for indirect or consequential losses arising from the use of, or inability to use, the Service or from reliance on any MSB score, report, ranking or award.

MSB shall not be responsible for decisions made by users, participating institutions or other third parties based solely on MSB benchmark results.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Suspension and Termination

We may suspend or terminate an account, remove a submission or restrict access to the Service where we reasonably believe that a user has breached these Terms, engaged in fraudulent or abusive conduct, or compromised or attempted to compromise the integrity of the benchmark.

Where appropriate, MSB may take such action without prior notice in order to protect the Service, respondent confidentiality or benchmark integrity.

You may stop using the Service at any time and may request deletion of your account in accordance with our Privacy Policy.

Termination or deletion of an account does not necessarily require MSB to remove feedback that has already been lawfully incorporated into aggregated benchmark results, subject to applicable data-protection law and the terms of our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Service, MSB methodology, applicable law or our business practices.

The date of the most recent version will be shown at the top of these Terms. Where changes are material, we may also notify registered users through the Service or by email, as appropriate.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory applicable law provides otherwise.

14. Contact

If you have any questions about these Terms, please contact:

Market Sales Benchmark
MSB Data Ltd
9 New North Road, London N1 6JB